Shipping policy

Shipping Policy
Last Updated: [2026Month 10Day, 11Year]

1. Shipping Destinations

We offer international shipping to eligible destinations, including the United States where available at checkout. Available destinations depend on carrier coverage, fulfillment arrangements, and applicable restrictions.

2. Order Processing

Orders are typically processed within [Confirmed Processing Time] after payment confirmation, excluding weekends and public holidays.

If we learn that an order cannot ship within the promised timeframe, we will provide the notices, delay options, cancellation rights, and refunds required by applicable law.

3. Shipping and Delivery Estimates

Ships from: [Futian Subdistrict, Shenzhen, China]

Estimated transit time to the United States: [7–13 business days]

Estimated total delivery time, including processing: [7–13 business days]

Delivery estimates are provided for planning purposes and are not guaranteed. Actual delivery may be affected by customs clearance, carrier operations, weather, public holidays, or other circumstances.

4. Shipping Fees

Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.

5. Customs Duties and Import Taxes

International shipments may be subject to import duties, taxes, brokerage fees, or other charges imposed by the destination country.

Before completing your purchase, review the checkout information to determine whether these charges are included in the purchase price or may be payable separately.

Responsibility for these charges depends on the shipping arrangement, checkout disclosures, and applicable law. We will not describe an order as duty-free unless that statement is accurate.

6. Tracking Information

Where tracking is available, we will provide tracking information by email or through the order status page after shipment information becomes available.

Tracking updates may take time to appear after dispatch.

7. Delayed, Lost, or Damaged Shipments

If your order has not arrived within the estimated delivery window, or arrives damaged, contact dolivod841@outlook.com and include your order number.

We will review the situation and contact the shipping provider where appropriate.

If we cannot ship within the timeframe promised, we will provide any required delay notice and the applicable option to consent to the delay or cancel for a refund.

8. Incorrect Shipping Information

Please provide an accurate shipping address at checkout. Contact us as soon as possible if you notice an error.

We cannot guarantee that an address can be changed after fulfillment or shipment has begun. Any resulting resolution will be handled in accordance with applicable law.

9. Contact

Email: dolivod841@outlook.com